Tours · Treks · Team programs · Hotels & tickets

Cancellation & Refund Policy

Draft for review. Please confirm these numbers before launch.

When you cancel Refund
30 days or more before departure Full amount paid, minus the booking amount
15 to 29 days before departure 50% of the trip cost
Less than 15 days before departure No refund

Non-refundable flight, train, visa and permit costs are deducted as charged by the provider. If we cancel a departure, you get a full refund or a free transfer to another date.

Refunds are made to the original payment method within 7 to 10 working days.

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